This winter, transit stops are being cleared sooner to restore mobility quicker. Priority 1 stops will be cleared within 1 day, Priority 2 by day 3, and Priority 3 by day 7. 

This winter, we are enhancing our trail and sidewalk clearing to restore integrated mobility sooner for pedestrians. Within three days of each snow event, we currently clear nearly 130 kilometres of public sidewalks throughout the city. Additionally, we are expanding to clear an additional 16km of Grey Route sidewalks (also known as second-side sidewalks), 68km of neighbourhood asphalt trails, 35km of Waskasoo Park Trails including several staircases. To see a full map of where will be clearing, visit the Snow and Ice Control Sidewalk and Trail Clearing Map (pdf)

Property owners are required to clear the sidewalks adjacent to their property within 48 hours of snowfall or when ice forms. Failure to do so could result in a fine and a City crew being dispatched to clear the sidewalk at the owner’s expense. For more details, please refer to Section 59 of the Traffic Bylaw.

Although a landlord may pass the task of snow removal on to a tenant, the landowner is ultimately responsible for clearing the sidewalk.

If the sidewalk is beside a residential property, please call the RCMP non-emergency complaint line at 403-406-2200 or you can use Report A Problem. A Municipal Enforcement Officer will be assigned to review the complaint and may issue a warning or ticket, depending on the circumstances and history of the property owner.

If a public sidewalk needs attention, please report it to Parks & Public Works at 403-342-8238.

Unsure who is responsible for the sidewalk? Check out the Snow and Ice Control Sidewalk and Trail Clearing Map (pdf).

Fines are $35 plus potentially the cost of The City crew dispatched to clear the sidewalk. For an average-sized residential sidewalk, this could exceed $100.

Residents that have difficulty clearing their sidewalk are encouraged to make arrangements with a neighbour, friend or family member. If you’re able, be a Snow Buddy and help out a neighbour in need.

Residents and business owners can pick up free sand for ice control on sidewalks by visiting the City Civic Yards at 7721-40 Avenue. The sandbox is located north of the main front entrance gate in a large yellow bin (see image). Please remember to bring your own sand pail and shovel.

We use different types of traction control measures depending on the temperature. In temperatures of -15 degrees or warmer, sand is mixed with salt brine to provide traction control. In -15 degrees and colder the sand is mixed with Road Guard before being spread on the road surface. When Road Guard is applied for anti-icing and de-icing it presents a very low hazard to animals (and humans). Brief contact should not cause irritation to paws.