Accounts Receivable

Let us assist you with your Accounts Receivable invoice questions or concerns, past due amounts and/or credit applications.

The City of Red Deer Accounts Receivable (AR) area is the central hub for invoice processing and collections. Accounts Receivable invoices for 16 business units in The City of Red Deer, including Emergency Services and Waste Facility charges.

Please note: The AR area does not invoice tax notices or utility bills. For questions or assistance regarding these services please contact the tax or utility areas directly. To see contact information for these areas, please click the appropriate link, Property Assessment & Taxes or Utility Billing.

Contact Accounts Receivable

Phone: 403-342-8110
Fax: 403-342-8116
Email: accountsreceivable@reddeer.ca

Mailing Address

PO Box 5008
Red Deer, AB, Canada T4N 3T4

City Hall Street Address

4914 48 Avenue, Red Deer Alberta (map)

City Hall Business Hours

NOTE:  City Hall remains closed to the public at this time, but we are available online or by phone to serve you. A temporary City Customer Service location has been opened at the Recreation Centre (4501 - 47A Avenue) for residents who need to conduct business and pay bills in person - hours at this temporary location are 8:30 a.m. until 4 p.m. Monday to Friday.

Frequently Asked Questions

Common questions and answers specific to the Accounts Receivable department.

Payment and Credit Application Information

Information on where City of Red Deer invoices can be paid and how to apply for credit with The City of Red Deer is found here.

Online Credit Application

Apply online for a credit account with The City of Red Deer.

News & Notices

Red Deer supports fiscal framework AUMA

September 25, 2020

The City of Red Deer supported The City of Edmonton in its resolution for a new financial framework that would better serve municipalities, which was presented at the Alberta Urban Municipalities Association (AUMA) Annual (Virtual) Conference yesterday.

Westerner Park forensic audit results to

September 25, 2020

At a Special Council meeting on September 29, City Council will receive and review a report outlining the results of a forensic audit of Westerner Park.

A new organizational structure

September 25, 2020

Effective October 1, 2020, The City of Red Deer will reduce the number of divisions reporting to the Office of the City Manager from five to three as part of current structural changes taking place within the organization.