Notify Red Deer

Notify Red Deer is a notification system that provides essential information about City operations and local emergencies to Red Deer residents so that you can stay informed and get the most out of City services. Service updates include COVID-19 impacts, parking restrictions for snow plowing and street sweeping, and waste collection, just to name a few!
Notify Red Deer - your alerts, your way
Sign upSign in Already have an account? Update your preferences.
Snow Clearing

Snow Clearing
Don't get left out in the cold! Get notified when the City will be clearing snow from your street so that you can move your car.

Street Sweeping

Street Sweeping
Help us get all the nooks and crannies. Get notified when the City will clean your street so that you can move your car. 

Waste Collection

Waste Collection
Never miss a pick up again! Receive reminders of your waste collection schedule and any schedule changes.

COVID-19 Updates
Our current health crisis is ever changing. Stay in the know with updates on our municipal response to the pandemic.

City Emergencies
Find out what actions you need to take in local emergencies. We may also use Alert Ready and Alberta Emergency Alerts as required.

How to Stay Informed with Notify Red Deer

Signing up is easy; just set it and forget it. We'll do the rest by keeping you informed about the topics you care about. Never miss an essential City of Red Deer notification again. With Notify Red Deer, you’re in the know, allowing you to focus on your life while getting the most of the City’s services.

Get Notifications
Ding! We think you'll be interested... Timely notifications right when and where you need them! We'll give you the high level information and provide links for more details that you can check at your convenience.

Get the Details
We know you're busy, and what the City's up to isn't always at the top of your mind. We get it! With Notify Red Deer, you'll receive a polite reminder of essential City information that may impact your day, allowing you to be ready for anything and eliminating search time.

Set your Location
Notify Red Deer can inform you about services for any addresses that you enter when you register. You can choose to be updated about your home, your work, your parents' home, your school or any other locations you frequent regularly.

Notify Red Deer, powered by Everbridge

The Notify Red Deer mobile app, powered by Everbridge, is an optimized channel that provides essential information about city operations for Red Deer citizens. Be notified, receive more details, and explore additional information on your mobile device. With this app, you will receive updates while you're on the move, so you can be ready wherever you are.

Download the Everbridge mobile app now for an optimal Notify Red Deer experience, including added links, more details, photos and videos, and a historical notification library.

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Sign up for Notify Red Deer

Signing up is easy!
  1. Create an account.
  2. Provide information for how you want to be contacted. This allows you to choose your preferred method of receiving updates.
  3. Set the locations you care about. These are typically places like your home, office, or parent's house. You can't be everywhere, but you can know what's happening there.
  4. Choose the service alerts you're most interested in.
Then download the Everbridge mobile app for the optimal Notify Red Deer experience.
How do you contact residents?

We use Notify Red Deer to send updates by text, email, phone call, and now by app notification too. When you sign up, you tell us how you want to be notified, and we'll handle the rest.

Are Notify Red Deer and MyCity the same program?

No, Notify Red Deer and MyCity are separate platforms.

Notify Red Deer is The City's mass notification system powered by Everbridge. We use Notify Red Deer to keep residents informed about city services, and to alert them of any actions they may need to take in case of a local emergency.

MyCity is a separate program used for City service accounts such as utilities, property taxes, licences and permits.

What if my contact information changes?

You can sign in and update the information in your profile at any time.

If you're not sure how to edit the information in your account, take a look at our how-to page.

Can I opt out?

You can, but we'd ask you to pause before you do so.

If you delete your Notify Red Deer account entirely, we may be unable to reach you in an emergency. Emergency notifications go to all publicly listed phone numbers, but if you don't have a publicly listed landline, or you aren't at home to hear it ring, we might not reach you in an emergency.

If you're frustrated with notifications, consider amending your alert subscriptions instead. If you no longer wish to receive weekly cart collection reminders or seasonal snow zone alerts, you can remove those subscriptions from your profile.

For information about how to edit or delete your account, visit our how-to page.

Do you send test alerts?

Notify Red Deer is tested periodically. Test events are necessary to prepare for when we need to send critical information to residents in the event of an emergency or unfolding situation.

How do I sign up for Snow Zone alerts?

If you already have an account, you can update your preferences to include snow zone alerts and any other alert types you wish. Learn how to edit your account on our how-to page.

If you aren't already registered for Notify Red Deer, you will need to create an account. During the account setup process, you'll be asked which types of alerts you wish to receive, and you can select Snow Zone Alerts at that time.

What are COVID-19 Alerts?

As the COVID-19 pandemic continues, we anticipate public health regulations will be in place for quite some time. As the situation continues to evolve, we may see changes to public health rules that may enable us to open facilities or reinstate services for periods of time, or may cause further restrictions to be put in place to ensure residents are safe.

COVID-19 alerts will provide text and email updates The City's response to the ongoing COVID-19 crisis. Standard text message rates apply.