
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
August 19, 2022
The City of Red Deer is reminding residents that releasing goldfish into natural aquatic ecosystems can have major unintended impacts to the environment.
August 17, 2022
Pedestrians are advised of upcoming trail closures at the 32 Street Underpass section of the Devonian Trail as a mural is being installed in the tunnel.
August 16, 2022
Red Deer RCMP and Community Peace Officers (CPO) are tackling excessive vehicle noise with help from new decibel (dBA) readers and the updated Community Standards Bylaw.