Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

The City of Red Deer and ATU Local 569..

September 29, 2023

No transit service interruptions are expected with The City of Red Deer and Amalgamated Transit Union (ATU) Local 569 now moving to voluntary third-party interest arbitration as part of the current collective bargaining process.

Recreation, community spaces and pool...

September 29, 2023

Applications are now being accepted for groups wanting to book Red Deer’s recreation, pools and community spaces for the upcoming spring, summer & fall 2024 season.