Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City reminds residents not to release...

August 19, 2022

The City of Red Deer is reminding residents that releasing goldfish into natural aquatic ecosystems can have major unintended impacts to the environment.

Trail disruption at Devonian Trail...

August 17, 2022

Pedestrians are advised of upcoming trail closures at the 32 Street Underpass section of the Devonian Trail as a mural is being installed in the tunnel.

Updated noise bylaw enforcement gets...

August 16, 2022

Red Deer RCMP and Community Peace Officers (CPO) are tackling excessive vehicle noise with help from new decibel (dBA) readers and the updated Community Standards Bylaw.