Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

The City of Red Deer will see minimal

February 26, 2021

Based on the Provincial budget released yesterday, The City is confident that there will be minimal short-term impacts to the approved City budgets.

South bank trail closure

February 26, 2021

Starting Friday, March 5, a portion of the south bank trail from Taylor Drive to CPR Pedestrian Bridge, adjacent to the Water Treatment Plant, will close temporarily for construction.