Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Council approves development permit...

June 23, 2026

Red Deer City Council has approved a development permit for Phase 1 of Project Nexus, allowing the establishment of a 24/7 low-barrier emergency shelter and associated support services at 7740 40 Avenue.

City Council: On the agenda

June 19, 2026

Red Deer City Council will meet on June 23, 2026, starting at 10:30 a.m. with closed items at the beginning/ The open meeting is expected to start at 1 p.m.