Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
April 18, 2024
The City of Red Deer and Red Deer County have been awarded $100,000 in grant funding from the Northern and Regional Economic Development (NRED) Program, for joint regional growth and economic development.
April 18, 2024
Starting at 10 a.m. eligible Red Deer residents can cast their ballot in the city’s first by-election to fill a vacant Councillor seat.
April 15, 2024
The following decisions were made at today’s Council meeting: