
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
October 3, 2023
The following decisions were made at today’s City Council meeting.
September 29, 2023
No transit service interruptions are expected with The City of Red Deer and Amalgamated Transit Union (ATU) Local 569 now moving to voluntary third-party interest arbitration as part of the current collective bargaining process.
September 29, 2023
Applications are now being accepted for groups wanting to book Red Deer’s recreation, pools and community spaces for the upcoming spring, summer & fall 2024 season.