Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

City remains committed to supporting...

March 20, 2023

Following the first annual review of the Westerner Exposition Association (WEA) Relationship Framework Agreement (RFA), City Council unanimously approved several recommendations to assist The Westerner in regaining financial sustainability...

Red Deer RCMP help residents prevent...

March 20, 2023

March is national Fraud Prevention Month and the Red Deer RCMP is encouraging residents to prevent fraud and identity theft by shredding confidential documents.