Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Red Deer supports fiscal framework AUMA

September 25, 2020

The City of Red Deer supported The City of Edmonton in its resolution for a new financial framework that would better serve municipalities, which was presented at the Alberta Urban Municipalities Association (AUMA) Annual (Virtual) Conference yesterday.

Westerner Park forensic audit results to

September 25, 2020

At a Special Council meeting on September 29, City Council will receive and review a report outlining the results of a forensic audit of Westerner Park.

A new organizational structure

September 25, 2020

Effective October 1, 2020, The City of Red Deer will reduce the number of divisions reporting to the Office of the City Manager from five to three as part of current structural changes taking place within the organization.