
Customer Care
Billing concerns or questions? Residential utility information, water meters and more.
The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.
Billing concerns or questions? Residential utility information, water meters and more.
Are you moving, or need to set up a new account? Would you like to submit your water reading, or change your contact information on your account?
Sign up for My Utilities account and have access to your Utility Bill information 24/7.
How do I pay my Utility Bill? Choose from six different payment options. Learn more...
Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.
March 20, 2023
Following the first annual review of the Westerner Exposition Association (WEA) Relationship Framework Agreement (RFA), City Council unanimously approved several recommendations to assist The Westerner in regaining financial sustainability...
March 20, 2023
March is national Fraud Prevention Month and the Red Deer RCMP is encouraging residents to prevent fraud and identity theft by shredding confidential documents.
March 20, 2023
With the twin arenas now open at the G.H. Dawe Community Centre, The City will continue with it’s plan to decommission the Kinex Arena.