Break-in and robbery prevention

A total security program is the best way to avoid armed robberies. The stronger your security image, the less likely a robber is to select your business as a target.

  • Good visibility, inside and out, is a deterrent. It allows employees to keep an eye on suspicious persons and increases the possibility that someone outside will see a robbery if one occurs.
  • Advertise a cash control policy. Adopt a cash limit and deposit excess in a safe the cashier can't open.
  • Vary your banking routine, and camouflage your cash bag.
  • Consider installing an alarm and surveillance cameras.
  • Try to avoid having staff work alone at night. If this isn't avoidable, implement a Working Alone Policy with training on procedures.

Armed robbery safety

Even with a strong security presence, there's a chance that a robbery may occur. Employees should be trained on what to do to stay safe during an armed robbery:

  • Cooperate. Don't argue or try to be a hero. The robber will likely be nervous and may react unpredictably.
  • Do exactly as he or she asks. Be as polite and accommodating as possible.
  • Don't make any sudden moves. Tell the robber what you are doing if you have to make an unexpected move.
  • If he or she asks for the money from the cash register, pull out the drawer and hand it to them. 
  • Observe details of the robber's appearance. Write everything down as soon as possible without jeopardizing your safety.
  • Try to get a description of the robber's car and write down the license number, or record the direction of travel if the robber is on foot.
  • Protect the area for police examination. Lock the doors immediately after the robber leaves until the RCMP arrive.

Make the right call

Emergencies: 9-1-1
Red Deer RCMP Complaint Line: 403-406-2200
Victim Services: 403-341-2041
Crime Stoppers: 403-340-8477 (TIPS) or submit a tip online at