Information & Technology Services

The Information & Technology Services department provides information management, systems, and technology solutions through a balanced approach of leadership and partnership with all City departments and its agencies to deliver effective and efficient municipal programs and services.

City Hall entrance

General Hours of Operation

Monday - Friday  8 a.m. - 4:30 p.m.
Closed Statutory Holidays

Main Contact Information

Main Phone Line: 403-342-8392
Fax: 403-342-8335
Fourth Floor, City Hall
4914-48 Avenue
Mailing Address

Department Responsibilities


Acquire, preserve, and make available to the public and City staff, records of historic and evidentiary value about The City, the community and the region around Red Deer.

Business Solutions

Develop and support information systems.

Geographical Information Systems

Capture, store, manipulate, analyze, manage, and present all types of geographical data.

Projects Planning & Control

Information Technology architectural planning, design and implementation.

Records & Information Management (RIM)

Assist business units in establishing and implementing records and information management. Our core service areas are department implementation and support, shredding coordination, disposition, eDOCS (Hummingbird DM) administration, records centre management, RIM standards, and training.

Technology Service Centre & Operations

Provide technology and support for desktop, print and data services for City departments.