City Departments

Below you will find an alphabetical listing of our City departments and their contact information. Click on the department name to view the information.

A photo of City Hall lettering from summer 2015.

Organizational Chart

View the Organizational Chart for The City of Red Deer.

Chief of Staff

The Chief of Staff provides professional executive advice, corporate guidance and support to the Mayor.

City Planning & Growth

The Planning department works with Council’s approved policy documents and Provincial and Federal regulations to help shape how Red Deer looks and feels.

Community & Public Relations

Community & Public Relations is the voice of the organization, as we keep our community in the loop on City services, programs, facilities, and events.

CSV Business Excellence

The CSV Business Excellence department supports all departments within the Community Services division to achieve business excellence goals through leveraging knowledge, resources and skills.

Emergency Services

Red Deer Emergency Services provides fire, ambulance and emergency preparedness for the citizens of Red Deer.

Engineering Services

Plan for and manage the provision of safe, sustainable and effective transportation, water distribution, wastewater collection and storm drainage systems.

Financial Services / CFO

By providing financial and purchasing services including the development of corporate financial processes, policies and procedures, and the setting of financial management standards, the department seeks to reduce financial risks to The City.

Human Resources

We provide expertise and support for staff in: Recruitment; Labour & Employee Relations; Compensation; Pension & Benefits; Payroll; Safety & Occupational Health; HRIS; Diversity & Inclusion; HR Policy; Learning & Development.

Information & Technology Services

We provide information management, systems, and technology solutions to deliver effective and efficient municipal programs and services.

Inspections & Licensing

We ensure proper construction of residential and non-residential buildings through permits and building inspections, issue a range of licenses from businesses to dogs, administer parking, and enforce the Land Use and Community Standards Bylaw.

Land & Economic Development

The department of Land & Economic Development is a resource to businesses in Red Deer. Our number one goal is to support business growth.

Legal & Legislative Services

Legal & Legislative Services is the link between City Council, administration and the community.

Office of the City Manager

The Office of City Manager leads the organization in a number of capacities and provides the link between City Council and other levels of government, the community, and administration.

Municipal Policing Services

Municipal Policing works out of the north and south RCMP detachments. A number of specialized units focus on traffic, major crimes, domestic violence and fraud, as well as general duty police officers, who are first responders to most incidents.

Parks & Public Works

The Parks and Public Works department provides exceptional service to all high public use lands: roads, trails, sidewalks, plaza’s and parks.

Revenue & Assessment Services

With pride and integrity we deliver quality revenue and assessment services for the sustainability of our community.

Safe & Healthy Communities

The Safe & Healthy Communities department enhances the quality of life and social well-being of Red Deer citizens.

Transit & Fleet

This department is home to our transportation network operations for conventional and action bus, with the functional areas of Fleet and Garage Services and Materiel Management.


This Department combines water treatment and distribution, collection and treatment of wastewater, collection and disposal of solid waste, and collection of storm water runoff, with the operations of the Electric Light and Power Department.