Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

E-billing - Utilities icon

E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Construction in City Hall Park

August 17, 2018

Starting Monday, August 20 construction to update City Hall Park in front of the West entrance of City Hall will begin.

Traffic delays on 49 Avenue

August 16, 2018

Drivers can expect delays on 49 Avenue in the downtown as construction begins to repave the roadway.

Michener Aquatic Centre closes for ...

August 13, 2018

The Michener Aquatic Centre will close for annual maintenance Sunday, August 19, 2018. Regular activities will resume at 8 a.m. on Tuesday, September 4, 2018.