The Construction & Maintenance (C&M) Section of The City’s Utilities Department works to protect the health of our Citizens and the environment by performing rehabilitation services for our water, wastewater, and storm systems. This helps to ensure consistent and sustainable high quality, quantity, and reliability of water and wastewater service with operations that are fiscally, environmentally and socially responsible for you and our future generations.
Our Standard Excavation Process
There are several steps we undertake to rehabilitate our water distribution and wastewater collection systems.
Our starting point is to call Utility Safety Partners (USP) with the area we plan to perform ground disturbance activities at. During this process you will see Utility Locators from Atco, Telus, Shaw, EL&P (and other shallow utility representatives) in and around your property. They will be leaving paint marks and flags to mark the locations of the underground utilities in the area. See our utility locations page for further information.
Once the utility locates have been completed, the site is scheduled for excavation. Using heavy equipment and City staff, we will complete the repair or replacement on the deep utility, (i.e. water / sanitary / storm sewer). The excavations can vary in size depending on the depth and the scope required to complete the rehabilitation. Please note that during the excavation process, we use heavy compaction vibratory equipment to compact the ground as best we can to help lessen settlements and deterioration of our trench. Please secure valuables from being damaged during this process.
After the work is complete, the crew will do their best to leave the job site clean and organized. Our goal is to leave the property functional and clean up any debris that was made during the excavation process.
Our Parks and Public Works Department (PPW) completes all concrete and asphalt repairs. If our excavation was completed late fall or winter, concrete and asphalt repairs will commence in the spring or early summer. For further information regarding asphalt and concrete reinstatement, please call 403-342-8238.
For landscaping and fence repairs, our current standard is to repair private property that we have disturbed during excavations. All private property landscaping repairs are contracted out. For further information regarding our landscaping reinstatement process please call 403-342-8750.