Utility Billing Service Centre

The Utility Billing Service Centre bills for Water, Wastewater and Waste Management utilities. These utility services vary depending on the property and type of occupancy.

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Customer Care

Billing concerns or questions? Residential utility information, water meters and more.

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E-billing and MyCity

Sign up for My Utilities account and have access to your Utility Bill information 24/7.

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Payment Options

How do I pay my Utility Bill? Choose from six different payment options. Learn more...

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Pre-Authorized Withdrawals

Sign up for the Pre-Authorized Withdrawal (PAWS) program, the amount of your utility bill will be automatically deducted from your bank account each month.

News & Notices

Temporary road closure on 44 Street...

November 20, 2024

Red Deer drivers are being notified of a temporary road closure on 44 Street as crews prepare for the demolition of a derelict property in the area.

Temporary wetland restoration

November 20, 2024

Trail users at Three Mile Bend will notice some temporary construction along their route over the next couple of weeks as crews complete some wetland restoration in the area.

2025 capital budget approved

November 18, 2024

The 2025 budget deliberations kicked off today with debate and approval of the 2025 capital budget, with two amendments.