Contact Us
General Inquiries
Mailing Address
The City of Red Deer
Box 5008
Red Deer, AB, Canada T4N 3T4
City Hall Street Address
4914 - 48 Avenue (map)
City Hall and Cashier hours
8 a.m. - 4:30 p.m. Monday - Friday
Phone
Main Line: 403-342-8111
Email
feedback@reddeer.ca
Recreation Facilities
Collicutt Centre: 403-358-PLAY (7529)
G.H. Dawe Centre: 403-406-8600
Recreation Centre: 403-309-8428
Michener Centre: 403-406-8803
Kinsmen Community Arenas: 587-273-5540
Intermediate School (Culture Services): 403-406-8820
Need to Report a Problem?
Use our online reporting tool to report problems on these topics:
- Street flooding and storm drains
- Garbage and recycling issues
- Graffiti
- Parking concerns
- Parks concerns
- Potholes or road repairs
- Road or traffic issues
- Snow removal
- Street lights
- Transit
- Utility Meters
Contact the Mayor or City Councillors
Visit the Mayor and City Councillors section.
Emergencies 9-1-1
For Police, Ambulance or Fire Emergencies: 9-1-1 (24 hour)
RCMP Complaint Line: 403-406-2200 (24 hour)
Bylaw Enforcement: 403-406-2200 (24 hour)
Social Diversion Team
The Social Diversion team consists of specially-trained professionals that can provide front line assessment, intervention and support. They can connect people in crisis with the social services they need, such as housing supports, mental health supports, detox programs and harm reduction resources. Call 403-406-2200.
City of Red Deer Trouble Lines (24 hour)
Below is a list of after hours emergency lines. If your call is not answered, please leave a message as these lines are monitored 24/7.
Animal and Wildlife Complaints - 1-800-642-3800
Report Graffiti - 403-356-8908
Property Complaints Inspections & Licensing 403-342-8190 (not a 24 hour line)
Public Works (Call for emergency issues with roads, snow removal, or if a city tree falls onto private property) 403-342-8238.
Water and Sewer Environmental Services (Call for emergency sewer or water issues, concerns regarding detention ponds or storm outfalls or on-street flooding due to catch basins or culverts) 403-342-8750. Note, sewer backups in homes or businesses require initial private plumber inspection.
Contact a City Department
Visit a department home page for contact information.
Have a comment, suggestion or question about this website?
Email communications@reddeer.ca
Change your address/contact details with The City
Have you moved recently? You may need to update your address with more than one City department. There is a list of departments you may need to inform about your address change.
Media Inquiries
Members of the media can submit a media inquiry using our online form.