Transit Fare Assistance Pass is now a permanent fare option. Submit your new or renewal application now!
xThe quickest way to apply for the Transit Fare Assistance Pass is by filling out the online form. You can also apply in person at Sorensen Station if you require support.
To qualify for the reduced monthly pass, riders must meet one of the following criteria:
A monthly transit pass for those who qualify for the Transit Fare Assistance Pass will cost $34, no matter the type of monthly pass they purchase – adult, senior or student.
As of September 1, 2023, the following are the regular monthly Transit rates:
Unlimited Ride (Monthly Pass)
Yes, if you pre-purchased a monthly pass, then qualify for the Transit Fare Assistance Pass, you can visit customer service at Sorensen Station to receive a refund for the difference in price. Proof of purchase is required for refund (receipt or registered MyRide card), and refund will go onto original method of payment.
Yes, however, we do recommend the household parent/guardian submit the application on their behalf. We recognize there may be exceptions, if this is not possible youth are encouraged to apply with additional notes.
Once an application is submitted, it could take up to 10 business days to process and notify applicants. Applicants are asked to include all required documentation to allow for faster processing times; not including documents can lead to delays. Applicant will be notified about qualification by email.
Once you have been notified that you qualify for the Transit Fare Assistance Pass, you will need to visit Sorensen Station the first month to verify eligibility and reload your monthly pass. Once you have done this, you can reload your monthly pass at one of our City of Red Deer reload locations (Sorensen Station, City Hall, Collicutt Centre, G.H. Dawe Community Centre, Recreation Centre, Michener Aquatic Centre).
Once you have been notified that you qualify for the Transit Fare Assistance Pass, you will need to visit Sorensen Station to verify eligibility and purchase your monthly pass on to the card. Once you have done this, you can reload your monthly pass at one of our City of Red Deer reload locations (Sorensen Station, City Hall, Collicutt Centre, G.H. Dawe Community Centre, Recreation Centre, Michener Aquatic Centre).
Yes. If you qualify for the program, you will need to apply every year. Passes will expire at the end of May annually, so be sure to get your renewal application in by the end of April or early May to ensure there is no gap in timing to receive the reduced fare rate.
