Report a problem: Icy/snowy residential or private business sidewalks

Sidewalk clearing is a shared responsibility:

  • Property owners are responsible to ensure sidewalks on their property, which are adjacent to the roadway, are cleared within 48 hours of snowfall.
  • If the sidewalk is a public sidewalk, please call 403-342-8238.
  • Schools are required to clear sidewalks adjacent to school owned property. 

Please refer to the Sidewalk Clearing Map (pdf) for a visual of sidewalk clearing responsibility.

Use this form or call Red Deer Municipal Enforcement at 403-406-8766 to report issues related to icy/snowy residential or private business sidewalks.

Learn more about The City's Snow & Ice Program.

Privacy Notification: The City of Red Deer is collecting personal information for the purpose of processing your complaint. The personal information on this form is collected under the authority of the Municipal Government Act Section 3 and is protected under the provisions of the Freedom of Information and Protection of Privacy (FOIP) Act. If you have any questions about the collection, use and protection of this information, please contact the Manager of Corporate Communications, 4th Floor City Hall, 4914 - 48 Avenue, 403-342-8147.