Beginning September 3, 2025, the downtown Red Deer RCMP detachment will be offering extended customer service hours on Wednesdays.
- The new hours of operation are:
Monday, Tuesday, Thursday, and Friday: 8:30 a.m. to 4:30 p.m. - Wednesdays: 8:30 a.m. to 6:30 p.m.
- Closed Saturdays, Sundays and Statutory Holidays
“We’re offering extended hours on Wednesdays to provide better customer service for in-person reporting of crimes and collisions as well as picking up Criminal Record Checks.” said Allan Gray, Municipal Enforcement Supervisor. “While many of our services are available online, there are a few matters requiring in-person reporting.”
In person reporting is required for vehicle collisions involving an injury, even a minor one, or if there appears to be $5,000 or more in damage. If unsure whether the damage is $5,000 or more, you may get an estimate before reporting.
With extended Wednesday hours, community members now have greater flexibility to access in-person services at the front counter outside of regular business hours. This includes retrieving found items or returned exhibits, completing a declaration of loss, and other services that can only be provided directly by our customer service staff.
As a reminder, the following crimes can be reported online, as long as the incident isn’t presently happening, there are no suspects, and wasn’t captured by surveillance or witnessed by an individual:
- Damage/mischief to property under $5,000
- Theft of bicycle under $5,000
- Theft under $5,000
- Theft from vehicle under $5,000
- Lost property under $5,000
- Please note, if lost or stolen items involve personal identification, firearms, license plates, or medication, you should not report online. However, you can call the non-emergency line at 403-406-2200.
In addition to the list above, the non-emergency line (403-406-2200) can be used to report:
- Suspicious vehicles or people,
- Noise complaints
- Fraud
- Failure to remain at a collision with a suspect
- Theft involving personal identification, firearms, license plates or medication
Another common service that can be completed online is record checks. Unless a fingerprint-based criminal record check is required, most criminal record and vulnerable sector check applications can be submitted and paid online. Visit reddeer.ca/checks for more information and to start the application process. To book a civil fingerprint appointment, please call the front counter at 403-406-2309.
For more information about the Red Deer RCMP, please visit reddeer.ca/RCMP.