Mail that is addressed to The City of Red Deer can be dropped off at City Hall, during regular business hours, or in the after hours drop boxes located at both City Hall entrances.
Canada Post Strike
How can I pay my City bills and invoices during the postal disruption?
Payments are still due on the specified due date, and late payments are subject to penalties even during a mail disruption. Customers can pay their City bills in the following ways:
- By setting up preauthorized withdrawals via MyCity
- Through their bank or financial institution
- Online banking
- Telephone banking
- At City Hall between 8 a.m. and 4:30 p.m., Monday through Friday. Please note City Hall will be closed from December 25, 2024 - January 1, 2025, inclusive.
- After hours drop boxes at both entrance doors to City Hall.
I am expecting a bill from The City. How can I find out how much I owe?
View your bill and account balance online any time by signing up for a MyCity account at RedDeer.ca/MyCityLogin. Once registered, you can view account information for business licences, dog licences, utility billing and property tax, plus sign up for e-billing or preauthorized automatic withdrawals.
For other invoices processed by Accounts Receivable, please call 403-342-8110.